Software Development
In House Software Development
LACE Mystery Guesting Software
All hotelchecks and conferencing checks are performed based on our patented mystery guesting software. This allows to track, analyse and compare every single check-item across all hotels and over time. Mystery Guests check the fulfilmeht of all the major and minor aspects which finally lead to a guest having a positive or negative experience
Our Mystery guesting questionnaires contain up to 1.500 items for resort hotels.
The LACE hospitality consulting group is an internationally recognised market leader in the field of luxury hospitality check. We provide a full range of high professional assessment and other services for the hotel, marine, tourism & leisure sectors through four advisory divisions – LACE luxuryagents, LACE legal, LACE realestate and LACE magazine.
LACE APPLICATION – in progress
Asset Management
Understanding what strategies and management practices result in increased cash flow and value is the key to asset management.
Operational Review / Audit
KPI Analysis & Benchmarking
F&B & other Department Analysis
Optimisation of Sales & Cost Structures
Performance & Future Reservation Outlook
GOP & EBITDA Display of Lease & Rental Potential
Cash Ratios, Debt Positions
Strategic FF&E Planning
Requirements & Investments
Support for Owners in Budget Negotiations
Operator Search & Selection
Project Development
Getting the development and planning right is fundamental to any hotel, hospitality and leisure project. We can spot development opportunities, recommending the concept and product that will realise its full potential.
Services
Destination & Large Scale Project Master Planning
Facilities Programming
Highest & Best Use
Hotel Management Company Selection
Contract Negotiation
Market Entry Strategy
Market & Financial Feasibility Studies
Product Conceptualization
Project Capitalization & Financial Structuring
Strategic Planning
Hotel Market and Impact Study
Mystery Dining Package + Social Media
Getting paid to go out to dinner sounds like a dream job, but there’s a lot more to it than you might expect.
Born in 1983, Nina Schloßmacher is regarded by many as a feared critic in the culinary world. A long-time food critic, her reviews and travel cookbooks gave her the experience and expertise.
At the end of the meal, Nina is going to write a review that has some impact.